Ken Garff Honda Downtown - Salt Lake City, Utah

Joshua F.

We've worked with Stan during our last two car purchases and he has been fantastic! No pressure and super helpful. We bought one CPO vehicle ('23 Accord Hybrid) and one new ('25 Honda CR-V Hybrid) and both experiences were great. No pressure, super helpful, and very supportive of everything we asked for. Stan is the best salesman we've ever worked with, I would recommend asking for him when you visit!

Nina has helped us with financing all of our purchases here and has been awesome. She helped us set up the items that worked for us during financing and answered any questions we had. She was especially great with our kids, which we absolutely appreciated!

Would definitely recommend KG Honda Downtown!

EL Diablo AKA Berto & Nika

Absolutely zero sales pressure, We were very happy with Natalie. My wife and I pulled into the lot and walked around looking at vehicles. Once we found our car we proceeded to the front doors. Natalie met us with a smile.
Everything went so smooth it was scary, You hear all the horror stories of dealership. Not this one!!!
Straight forward and completely satisfied with all the options given. Thank you for everything Natalie.

Jacob Byrd

My family and I were in the need for a car and after a lot of searching, we landed a great 2018 Honda Pilot! Kris, our awesome car salesman went above and beyond with his service and assisted in making all of this possible, including picking us up from the train station! (We are big city challenged). I highly recommend both Ken Garff Honda Salt Lake as well as Kris himself!

Robert G Nazzaro

Ken Garff Honda Downtown provided outstanding service to us today. We came in with two problems. The first problem was with the 2020 Honda Civic hatchback key fob that was in pieces. We tried to replace the battery and the key fob fell apart. See attached picture. We were prepared to buy a new key fob which would have cost around $200 including the programming to the car. Shallon Clark the Parts Manager said “I can put this back together for you. I have done this many times”. In less than 5 minutes, the key fob was back together at no charge.
On to the second problem. The air conditioning stopped working on one of the hottest days in Utah. We just had the air conditioning fixed in June back in Rochester, NY. We had driven the car 2000 miles to give the car to our daughter. We stopped by the Service Department and spoke with Tim Grzeskiewicz and we explained that we were leaving in a couple days for Arizona. He said if we could be there when they opened (7 a.m.) he would fit us in. We were there the next day before 7 and Tim took the car in right away. The problem was with the air compressor. It had seized and was covered by the warranty. They had the part onsite and a few hours later we were back on the road with cool air… Ahhhh
Our experience with both Shallon and Tim was outstanding. Our daughter has a Honda Service Department she can go to and we know she will be taken care of. The team is professional, knowledgeable, friendly and customer focused. If you need a new car or service, we highly recommend Ken Garff Honda Downtown.
Bob and Cheryl Nazzaro

Kathryn Tunacik

What a nice car shopping experience. Natalie helped us and she was so kind, knowledgeable, and helpful. She even let my husband and I take a test drive just the two of us while she watched our three kids in their play area. WOW! So impressed with the quality of service.

Jessica Castillo

They are amazing our guy David is amazing, if you go there ask for David. We just bought 2 cars from them and they treated us great. They have done right by us and went above and beyond to meet our needs. Definitely referring my whole family and friends to them.

Yared Nevarez

Hands down the absolute best Honda dealership. Their sales department has been taking care of us multiple times since 2012. The service department is on par with the excellent service the sales department provides. They have a big selection of snacks while you wait for your car to be serviced or when browsing for a brand new car. The sales personnel provide a smooth and no-pressure purchasing experience.

The dealership is always clean, and the staff is incredibly knowledgeable and friendly. They go above and beyond to make sure you're satisfied with your purchase and any service you receive. Whether you're buying your first car or servicing a long-time vehicle, this dealership ensures a top-notch experience every time. Highly recommend!

AK

3,000 miles from home, my transmission suddenly started shifting hard, enough to make me stop and look for a shop. I called several, all of which told me it would be a week just to check it out. Ken Garff Honda Downtown got me in the next morning. When I showed up, Joe Baker took my info, listened to my concerns and got the car back to the mechanic right pretty quickly. Within two hours, the problem was diagnosed and resolved. A couple other minor things were addressed, and I had a video in my text message from the technicians showing everything that had been checked. He assured me the van was safe to drive. I expected at least a full day of down time and to spend thousands. Instead, I had a small bill, fast service from a great team and have peace of mind getting back on the road. Thanks guys!