McDonald's - Montebello, California

social3ngin33rin

Much better than the Beverly location, staff doesn't make bs up here. The only difference is that this location has a higher chance for homeless to walk in for free water, but I'd rather have that than bad McD workers.

Chen Deng

The breakfast here was what you’d expect from McDonald’s—hot, quick, and convenient. The drive-through was efficient, no mistakes with my order, and I was on my way in minutes. But that’s where the positives end. The atmosphere, even for a drive-through, felt lifeless. The service was polite, but entirely transactional—no warmth, no effort to make the experience memorable. If you need a fast breakfast, it’ll do the job, but don’t expect anything more.

Tony G

This place is horrible. The manager seems to be pissed when he charges you on the register. Doesn't greet and doesn't day thank you or anything. They used to bring the food to your table, not anymore. They call out your order number and run away to the back before they have to help you with anything else. Had to get somebody's attention because my order was missing a drink.
Then again she seemed bothered when me and another customer asked her for ketchup and hot sauce. She gave me salsa packets so I asked for more and she seemed really pissed and aggressively tossed 10 packets on my food tray.
This is the 3rd bad experience here and it will be my last because I will be going to the Garvey location even tho it's further from my house.

Here's a pic of of how many salsa packets she aggressively, threw on my tray if McDonalds doesn't care about customer service anymore then they'll atleast care that she's giving away too many sauces.
I organized the packets for the pic. She was not happy to help so she tossed them aggressively on my tray.

Esperanza Figueroa

I was in drive thru, it took them more then 10 minutes to take my order. Another 10 minutes waiting and my food wasn't the best. Ordered a Large caramel frappe and got a small in a large cup. Ordered a big mac, it had no sauce, asked for BBQ sauce didn't get any...

Michelle Gonzalez

Order Uber her and received cold and over cooked fries and no sauce with my nuggets

Alexander Rafael

Friendly staffs. Especially Sergio. He’s. Very kind and giving person. I was waiting for an order with my gig work and while waiting for the order, he offered me an iced vanilla coffee and French fries. I wanted to pay but he said “No need. I have you covered” it made me believe again that there are still good people in Los Angeles. May God Bless you and your family Sergio. And that also includes your team at McDonald’s. You’re gold Sergio!

Callie Nunez

I found a egg shell in my egg mc muffin I think I might need a discount for my next order

T Perkins

To my followers, please bear with me and read the entire review. I've been going to McDonald's for over 60 years. And i've seen the changes sometimes very subtle and sometimes a little out of control. I went into a McDonald's today and ordered a filet-o- fish meal, which consisted of a large drink, a medium fry, and the fish sandwich. Now I don't know if you've all noticed that the fish filet sandwiched at McDonald's has reduced in size, but It used to be about three inch by three inch patty of compressed fish that tasted pretty good.. For several years now, they've been cutting back on it by size and even only using half of a slice of cheese. now the fish itself is down to about two inches by almost three inches.
You can see the difference in the size of bun as well. it's almost like a biscuit!
What got me was the French fries. New packaging (small bag) and the excuse given by the management was that los angeles county ordinance required them to no longer use the fold out box sleeve for packaging of the french fries.. I read the ordinance, dated May 1, 2023, and it does not require them to use this little tiny bag.. The ordinance only requires them to use something that is bio degradable like paper and not Styrofoam, which they were already using.. Therefore, the new packaging is just another ploy by mcdonald's to reduce the output of food and continue to charge higher prices for less product.. Sorry to say mcdonald's but you've lost a customer after over sixty years. I hope my readers will pass this information on to everyone. They know and just stop going there. I do wish they cared and would focus on loyalty and food value over profits. years ago, they provided a good meal at a good value. You may be younger than I am when you read this, but you shouldn't settle. There are plenty of other restaurants to choose from.