Red Roof Inn Mystic - New London - New London, Connecticut

Matteo M

Sinceramente pensavo che posti così non esistessero più. Sporco, vecchio e brutto...in poche parole inaffrontabile. Ho dormito vestito dopo avere visto le lenzuola e che altro dire se non...statene alla larga perhè il motel Bates è redivivo!!!

Holly Shorb

This is clearly a no-frills motel. If you need a clean, safe, inexpensive option, this is a solid choice.
Pros: Housekeeping seems to take pride in their work. My room was perfectly clean. The floors are new tile (no carpet). There’s a full fridge/freezer, microwave, TV, and built-in safe. The mattress was acceptable for a small person. If you’re particularly tall or heavy, you may not agree. My weekend stay was quiet.
Cons: Although the rooms are non-smoking, I swear there’s a VERY distinct lingering odor of stale smoke. It’d be great if they could air out the rooms and give them a fresh scent. The tub faucet was loose and in need of repair. It worked but probably won’t for much longer.

Patrick Archibald

Simple, but works. Nothing overly fancy, but had a fine sleep. Had a question about the heat and the worker came right away and showed me what I was doing wrong. Shower had great pressure. Parking was a little tight, mainly because people split two spaces or ignored the lines completely. Would return for a short stay for short money.

mika_amiga

We stayed at the Red Roof Inn for 1 month while looking for an apartment after my previous lease had ended and I couldn't be more appreciative of the staff, housekeepers, and manager Johnny who were accommodating, flexible, and tended to our needs.

The only issue with the room was the occasional cockroach but the staff stopped by to spray our room 4 days at the beginning of our stay while housekeepers cleaned top to bottom to ensure no other critters, which there were none.

This red roof is split into long-term stays and short stays and I believe the long-term stay side/units were very well kept, no lingering smoking smell in the room, and the rooms had a full size fridge/freezer alongside a microwave/kitchenette (w/ sink) area that we were able to use to cook our meals each day without any hassle.

Thank you so much to all of the staff, housekeepers, and Johnny again for making our time here easy, low-stress, and comfortable.

All the best!

Matt Esposito

My recent stay at the Red Roof Inn in New London was nothing short of a nightmare. Upon entering my room, I was greeted not by the cleanliness one expects, but by a horde of cockroaches scurrying across the floor and under the beds. Throughout the night, despite my attempts to ignore it, the sight of 10 to 20 roaches at a time whenever I turned on the lights was utterly disgusting and unsettling.

To compound the issue, the shower in my room malfunctioned completely. After multiple attempts to turn it off, it continued to run, wasting water and adding to my frustration. Even after alerting the front desk to this issue, there was no solution offered or even attempted. The lack of response and assistance was beyond disappointing.

Given these substantial issues, one might reasonably expect the hotel to make amends, even in a modest way. However, no such gesture was made. There was no offer of a different room, let alone a complimentary stay or any form of compensation. It appears that customer satisfaction and basic hospitality are not priorities at this establishment.

In conclusion, my experience at the Red Roof Inn in New London was appalling. The presence of cockroaches and the non-functional shower made for an uncomfortable and distressing stay. The complete lack of responsiveness and refusal to offer any form of compensation for such glaring issues is inexcusable. I strongly advise against staying at this hotel unless you want to endure similar discomfort and disappointment. It will undoubtedly be the worst decision you could make for your accommodation needs. If they choose to give me at minimum a night refunded I would delete this post.

Epic Missionary Adventures

Crummy Hotel. Don’t stay here. Hotel is run down. You open the door to the room and are greeted with this horrible smell, smells like someone was just smoking in there and they tried to cover it up. We left our door open for hours still didn’t help. Beds are hard and pillows are a joke. We constantly had to keep asking for towels. We stayed here for 2 nights at $144/night. I would only expect to pay $30-$40 for the kind of luxury this hotel has. It seems like all the hotels in New London have bad reviews. But I would seriously put this one at the bottom of your list.

W Jo

The bed is really dirty! It's very uncomfortable bed. I can't fall asleep on that kind of bed. We bought our own bed covers but it's still uncomfortable. The mattress is too soft for comfort. I couldn't sleep at all! Not recommended.

Eric Jonathan Martin

A great location close enough to plenty of activities and necessities, but tucked away so it feels nice and quiet and private. Very easy to find off the highway, plenty of parking and there should be a spot right near your room. Front desk staff is courteous and helpful, and they have a pretty good selection of snacks if you need!